Terms & Conditions

Rules for browsing, requesting quotes, and purchasing products.

Last updated: Jan 1, 2025

1. Introduction

These terms govern your access to and use of www.theboxes.asia and our services.

By using the site, you agree to these terms. If you do not agree, please do not use the site.

2. Eligibility and accounts

You must be at least 18 years old to place orders.

If you create an account, you are responsible for safeguarding your credentials and activities under your account.

3. Quotes, orders, and production

  • Quotes are estimates and may change if requirements change.
  • Orders are confirmed only after we accept them and receive any required deposit.
  • You are responsible for the accuracy of dimensions, artwork, and order details.
  • Lead times are estimates; we will communicate delays when possible.

4. Pricing and payment

Prices exclude taxes, duties, and shipping unless stated otherwise.

Payment terms are specified in each invoice or order confirmation.

We reserve the right to correct pricing errors.

5. Shipping, delivery, and risk

Risk of loss passes to you upon delivery to your carrier or designated address.

Inspect deliveries promptly and notify us of issues so we can help resolve them.

6. Intellectual property

The site, its content, and our branding are owned by TheBoxes or licensors.

You retain rights to your artwork and grant us a limited license to use it to provide services.

7. Acceptable use

Do not misuse the site, interfere with its operation, or submit unlawful or infringing content.

We may suspend or terminate access for violations.

8. Warranties and disclaimers

The site and services are provided “as is” without warranties, except as required by law or expressly stated in an order.

Samples and mockups are illustrative and may vary from final production within agreed tolerances.

9. Limitation of liability

To the fullest extent permitted by law, TheBoxes is not liable for indirect, incidental, or consequential damages.

Our total liability for any claim is limited to the amount you paid for the relevant order or service.

11. Changes to these terms

We may update these terms. The revised date shows the latest version.

Continued use after changes means you accept the updated terms.

12. Governing law

These terms are governed by the laws of the Kingdom of Cambodia.

Disputes will be handled by the competent courts of Phnom Penh unless another forum is required by law.

13. Contact

Questions? Email supports@theboxes.asia or write to TheBoxes, Business Development Center, OCIC Blvd, Phnom Penh, Cambodia.